A little clarity
Your questions. A clearer next step.
Helpful starting points for importers, distributors and retail partners exploring JOY.
Where can I explore JOY products?
Browse the online product catalog by collection, flavour, volume and packaging. Each product page shows the information currently recorded for that item.
Explore productsHow do I request a product catalog?
Choose Product catalog request in the contact form. Share your company, country or target market, and the products or formats you would like to explore.
Request a product catalogHow can my company discuss distribution?
Send a distribution inquiry with your business type, market and product interests. The JOY team can follow up about your request.
Start a distribution inquiryWhere can I find product specifications?
Check the product page for available specifications, including volume, flavour, shelf life and storage. If you need a detail or document that is not listed, include the product and destination market in your inquiry.
Product information and qualityHow can I ask about samples and commercial terms?
Include your product interests and questions in an inquiry. Sample arrangements, minimum quantities, pricing, delivery schedules and payment terms need confirmation from the JOY team for your request.
Contact JOYAre supporting documents the same for every product and market?
Product information and supporting documents can vary by item and destination market. Ask for the current information relevant to the products you are considering.
Request supporting informationCan I place an order or make a payment on this website?
This website is a product catalog and inquiry channel. Orders, commercial arrangements and payment terms are discussed directly with JOY; there is no online checkout.
How to enquireWho owns the JOY brand?
JOY is a brand of NAM VIET FOODS AND BEVERAGE JOINT STOCK COMPANY, based in Vietnam.
Our storyHave a product or market in mind?
Share your questions with the JOY team.